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An investigation of integrated loan risk management on reducing defaults in banking: a case study of First City Monument Bank

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Background of the Study
Integrated loan risk management has become a cornerstone in modern banking operations, particularly as financial institutions strive to minimize credit losses and maintain portfolio quality. First City Monument Bank (FCMB) has embraced an integrated approach to managing loan risk by combining traditional credit assessment techniques with advanced data analytics and predictive modeling. This integration enables the bank to continuously monitor borrower performance and macroeconomic indicators, thereby facilitating early identification of potential defaults (Okeke, 2023). The system encompasses automated credit scoring, real-time portfolio tracking, and stress testing, which collectively help in adjusting lending strategies and provisioning for anticipated losses.

This proactive risk management framework is designed to reduce non-performing loans (NPLs) by enabling timely interventions—such as restructuring or additional monitoring—thereby preserving asset quality and enhancing profitability. The integration of multiple data sources and analytical models has led FCMB to adopt a holistic view of credit risk, balancing aggressive growth objectives with prudent risk controls (Adebayo, 2024). Additionally, regulatory reforms and the global push for stronger risk governance have further motivated the bank to invest in such integrated systems, aligning with international best practices.

Despite these advancements, challenges remain in the effective execution of integrated risk management. Data integration from disparate systems, the calibration of predictive models, and the need for continuous staff training are issues that can affect overall performance. This study aims to evaluate the impact of integrated loan risk management systems on reducing defaults, examining both the technological and operational aspects that contribute to improved loan performance and enhanced financial stability at FCMB.

Statement of the Problem
Although FCMB has implemented an integrated loan risk management system, defaults continue to be a concern due to several challenges. One major issue is the inconsistency in data quality across legacy systems, which hinders the accurate calibration of predictive models (Ibrahim, 2024). Integration difficulties may lead to delays in risk identification, resulting in late interventions that fail to prevent loan defaults. Moreover, rapid changes in the economic environment can outpace model adjustments, leaving the bank exposed to unforeseen risks.

Another problem is the variability in staff expertise; despite ongoing training programs, discrepancies in risk interpretation and decision-making can occur. This inconsistency undermines the full potential of the integrated system and may contribute to higher-than-expected default rates. Additionally, the financial cost of continuously updating and maintaining these systems poses a significant challenge, as it can divert resources from other critical areas of risk management.

The study, therefore, seeks to investigate the key factors that limit the effectiveness of integrated loan risk management in reducing defaults at FCMB and to propose targeted strategies to overcome these challenges.

Objectives of the Study

  • To evaluate the impact of integrated loan risk management on reducing defaults at FCMB.
  • To identify challenges related to data integration and staff competency.
  • To recommend strategies for optimizing risk management processes.

Research Questions

  • How does integrated loan risk management affect default rates at FCMB?
  • What integration and competency challenges impede effective risk management?
  • Which interventions can enhance the performance of integrated risk management systems?

Research Hypotheses

  • H₁: Integrated loan risk management significantly reduces loan defaults.
  • H₂: Data integration issues negatively impact the accuracy of risk assessments.
  • H₃: Enhanced staff training improves the effectiveness of risk management.

Scope and Limitations of the Study
This study focuses on FCMB’s risk management practices over the past three years using internal credit data, risk reports, and interviews with risk managers. Limitations include data availability and external economic influences.

Definitions of Terms

  • Integrated Loan Risk Management: The comprehensive approach to assessing and mitigating credit risk using multiple data sources and analytical tools.
  • Non-performing Loans (NPLs): Loans where the borrower fails to make the scheduled payments.
  • Predictive Modeling: Statistical techniques used to forecast future events based on historical data.




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